Taixing Power Supply Company To Carry Out Communication Skills Training For Service Personnel

Taixing power supply company has carried out communication and skills training for front-line window service personnel to further enhance staff communication skills and service levels.

In training, the company combines the current power supply enterprises

The hotspots are carefully analyzed, looking for problems in communication, and selecting typical cases, organizing active participation and role exchange of trainee, training the common sense and skills in the process of receiving customers, and improving communication flexibility.

In a relaxed atmosphere, it is enlightened and enlightened.

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It has strengthened the front-line service staff to solve the service problems in daily work and find the ability to solve problems, so as to lay a solid foundation for further improvement of fault repair management, service risk prevention, conscientiously improving service awareness, service skills and improving comprehensive quality, and reducing the rate of customer complaints.

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A few days ago, the city's employing units observed the special inspection activities of labor employment and social insurance laws and regulations.

It is understood that the city inspected 1402 types of employing units, involving 91 thousand and 120 workers, and ordered 70 corrections.

At present, employers have been ordered to sign 1 thousand and 200 labor contracts, and the social insurance premium has been collected for more than 739 yuan.

It is understood that from July to August this year, the municipal labor and Social Security Supervision Bureau carried out a special inspection of the employing units in the city, with the employers observing labor employment as the breakthrough point, focusing on various social insurance, paying close attention to the collection and payment of social insurance premiums and the rate of insurance for new employment personnel, the signing and filing of labor contracts, and the handling of professional qualification certificates, with strict labor protection supervision, law enforcement and publicity, and promoting the in-depth development of labor protection work, and achieved remarkable results.

According to statistics, more than 1.9 promotional materials were issued. The special inspection activities examined 1402 households, involving 91 thousand and 120 workers, and ordered 70 corrections.

At present, employers have been ordered to sign 1 thousand and 200 labor contracts, and the social insurance premium is more than 739 yuan. Other employers are in the process of rectification.

No cases of illegal use of child labour by employers and violation of special labor protection provisions for female workers and underage workers were found.