How To Deal With Customers After Trying On Several Clothes?

Quite a lot

Buying clothes is very casual, especially female customers. They like to go shopping. They often go where they see and buy clothes, all in their mood and imagination.

In addition to those who are usually busy at work and have no vacant shopping, most customers like to visit a lot of clothing stores when they buy clothes.

For those tried on several sets.

After that, customers who do not say anything turn around will be able to communicate openly with customers, asking customers to tell the reasons for their dislikes and their real ones.

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Salesmen can do this:

Shopping guide 1: this beauty, before you leave, can you do me a favor?

Customer L: you say.

Shopping guide 1: I'm really sorry. I just didn't introduce it just now, so you are not interested in continuing to see it.

May I trouble you to tell me, what are your main concerns about this dress just now?

Customer 1: upper body effect is not as good as imagined.

(customers often say the real reason for resisting buying).

Shopping guide 2: Sir / madam, can I ask you one more question before you leave?

Customer 1: you say it!

Shopping guide 2: I have been shopping with you for about 20 minutes. Are you satisfied with my presentation?

Customer 1: not bad.

Shopping guide 2: Thank you, but I am not very satisfied with my introduction, especially when you mentioned that you want a longer skirt.

It's really hard to resist.

If you leave your phone number, I will inform you at the first time after the arrival of the evening, please.

)

Buying clothes is a risky business, because clothing is directly related to the image and self-confidence of the individual.

Customers will go to other clothing stores to make repeated comparisons before buying.

Therefore, it is normal for customers to leave after they have tried clothes without making purchase decisions.

However, if customers leave, customers may be snatched away by competitors, thus affecting their business.

Therefore, before the customer leaves, the shopping guide needs to seize the last opportunity to win the reason why the other person can tell him hesitation or dissatisfaction, and ask the customer to give more valuable advice so as to make continuous improvement in the future work or to create some opportunities for shopping guide to take the initiative to contact customers, such as not answering good questions during the conversation, and waiting for the next reply.

When customers really leave the shop, the shopping guide must do a good job of sending off, and welcome customers to come again.