Workplace: Reception Of Visiting Etiquette

How to determine which kind of reception should be adopted for official visit? This is mainly based on the identity and purpose of visitors, considering the relationship and practice of the two parties, and making sure of the balance.

Generally speaking, the main

The identity and duties should be different from those of the visitors.

It is appropriate to match and match.

If the parties can not appear, or can not be fully reciprocal, they need to be flexible and flexible.

Generally, it can be divided into three categories: high specification reception, low specification reception and same level reception.

Rigour means that when you are visiting, you should be more sensitive or sensitive to policies. Do not reply in a rash manner.

These problems should be handled strictly according to policies and reply according to the uniform requirements.

For some immature or different experiences, the pilot units should tell the truth to the other side and not just talk about one side.

Careful means that careful arrangements and careful arrangements should be made during reception.

Get to know the arrival time of the arrival of the other, arrive at the airport early and wait for the arrival of the guests. You must not be late to keep the guests waiting.

After receiving the guests, we should first greet all the way hard, welcome you to our beautiful city and so on.

Then introduce yourself to the other person. If you have a business card, you can send it to the other person.

At the place of arrival,

When guests are invited to meet and meet places, they should use their voice and gesture to show the guests to follow their own voice and gesture.

One of the receptionists should lead the way in front of the left. The rest of the staff will accompany the guests on the left side in the order of dignity.

The guide must be moderate and take care of the guests behind.

Stop at the corner, staircase, elevator and wait for the guests to follow.

Remind guests to pay attention to safety when facing unattractive steps and carpet juncture.

We should assist foreign guests in the return process.

It is necessary to accurately grasp the intention of the local guests to leave the local time and the means of pport, book tickets and air tickets for them, and notify the guests as soon as possible so that they can prepare for the return trip.

As hosts, we can prepare some food for our long journey guests.

In addition, it is better for the original receptionist to send the guests to the station, the pier and the airport.

If the original receptionist is unable to see him off for special reasons, he should explain clearly to the guest and apologize.