Telephone Reception For Official Reception Etiquette

< p > do not think that when the phone is on the phone and you dial the phone, the other person can not see you. You can treat it casually. In fact, at the other end of the phone, the other person can judge your personality and personality by your tone.

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< p > < strong > 1, and the telephone ring should not exceed three /strong < /p >

< p > when answering the phone, pick up the phone when the bell rings second.

Pick up the phone, first report home, then ask the other party's intention to call.

When we make a phone call, if we connect, we can hear the friendly and graceful greeting of the other party. It must be very pleasant, so that the dialogue between the two sides can start smoothly and have a good impression on the unit.

If you pay attention to your behavior on the phone, you will leave a completely different a href= "//www.sjfzxm.com/news/index_c.asp" > impression "/a".

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< p > < strong > 2, to have a good state < /strong > < /p >.

< p > when we answer the phone, we should keep a good mood so that even if the other person can not see you, you will be infected by the cheerful tone and leave a good impression on the other side.

Because facial expression affects the change of voice, even in the phone, we should hold each other's eyes to my mind to deal with it.

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< p > strong > 3, clear and clear voice < /strong > /p >

You must not smoke, drink tea or snack in the process of < p > < a href= "//www.sjfzxm.com/news/index_c.asp" > telephone < /a >.

Even lazy posture can be heard by the other side.

If you lie on your chair when you answer the phone, your voice will be lazy and listless.

If you sit upright, your voice will be pleasant and vibrant.

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< p > < strong > 4, make relevant records < /strong > < /p >

"P" to develop a good "a href=" //www.sjfzxm.com/news/index_c.asp "> habit < /a >, put a good pen and paper beside the telephone, record the content of the other party in time, especially the important date and place to repeat the record again.

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< p > < strong > 5, ending the telephone < /strong > < /p >.

< p > at the end of the telephone conversation, we need to summarize the content of your communication to the people who have come to you, and tell the caller how you will do it, then wait until the end of the conversation, and then end with goodbye.

When the other person put down the microphone, he lowered himself to show his respect for the other person.

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< p > related links: < /p >

< p > telephone etiquette: < /p >

< p > 1. choose a good time period when making a phone call. If it is not very important, please do not call someone during the rest and meal time, and do not call each other during the holidays.

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< p > 2., we must grasp the time of speaking well. Generally speaking, the time of speaking should not exceed 3 minutes. This is the "3 minute principle".

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< p > 3.. If the other person does not know who you are, you should first introduce yourself.

At the same time, we should use honorific words more.

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< p > above is the etiquette of answering phone calls and making phone calls. To be a qualified workplace person, these details can not be ignored.

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