The Sandals Were Broken After They Had Been Wearing Loose Belts For Two Days.

In June 22nd, I bought a pair of women's sandals at the Hasen shoe counter of a downtown shopping mall. They were quite expensive, the original price was 598 yuan, and the discount was 269 yuan.

I didn't expect such expensive shoes to wear out for two days.

In the evening of June 24th, I noticed that a piece of elastic tape at the back of my left shoe was broken, and shoes could not be worn again.

On the second day, I went to the counter salesman with my shoes. They said they had sold so many pairs of shoes and had never had such problems before. They laughed at me for their bad luck.

I am very dissatisfied with the situation of brand shoes. I hope I can change a pair of new shoes, but the salesmen say they can only repair them at most.

I think two days before wearing such a serious quality problem, shopping malls can not simply be given maintenance.

Tang Mei survey: after receiving Ms. Tung's reflection, Tang Mei contacted the after-sale service department of the shopping mall, and the staff said, first, let's get to know the situation.

Surprisingly, in less than 20 minutes, the after-sale service staff gave a feedback to Tang Mei, saying that the matter had been clearly understood, and the mall agreed to exchange a pair of new shoes for Ms. Tung.

MS Tung expressed great satisfaction with the result of such treatment.