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This Summer Footwear Products Focus: Degum, Leather Shoes Cracking.

2011/8/16 14:24:00 60

Complaint Brand Quality

August 16th, recently, the reporter learned from the East Mau Ling Industrial and commercial institute that in recent years, the industrial and commercial office has repeatedly received the public. Complaint The purchase of leather sandals is a complaint of quality problems. The main problem is the problem of shoe degumming and opening. The brands involved include many famous brands. brand 。


  Brand shoes "degumming"


In May this year, Mr. Jiang bought a "BATA" brand skin for his wife at a large chain department store in East Mau Ling Road. Sandals One pair, the purchase price is 839 yuan. Because the price of shoes was more expensive, Chiang's wife had not been able to wear them until the end of July, but he did not wear shoes for several times, but the appearance of degumming, endothelium and skin split was not seen.


Why is the quality of high priced brand shoes so unbearable? For this reason, Mr. Chiang found a shoe store to ask for a refund. Sales staff said that Mr. Chiang bought shoes for nearly 3 months, and degumming is a minor quality problem, which can only be guaranteed. Mr. Jiang was not satisfied with the sales staff's reply, and complained the dealer to the East Mau Ling Industrial and commercial office. After consultation with the staff of the industry and Commerce Department, the shopkeeper agreed to replace Mr. Jiang with other brands of the same brand, and the consumers expressed satisfaction with the adjustment results. In this regard, the staff of the industrial and commercial office said that at present, there are no specific stipulations on the "Three Guarantees" period for footwear. There are great differences in the standards executed by shoes of different values. The value of the "three pack" period with a value of less than 50 yuan and no "three pack" period and 50 to 100 yuan for 30 days, 100 yuan to 30 thousand yuan is three days for 90 days and more than 80 yuan.


   Buy new sandals and peel


In mid July, Miss Luo spent 120 yuan on a pair of "fulney" Ladies' Leather Sandals at a shop. By the beginning of August, Miss Luo discovered that the shoes had dropped their leather shoes and heels, and complained to the East Maoling industrial and commercial office. After mediation by the staff and finally reached a conciliation agreement, Miss Luo expressed satisfaction with the conciliation result.


During the consultation, businessmen thought that the heels of shoes were really peeling off, but the phenomenon of shoe peeling was suspected to be artificial. It may be because consumers accidentally fell down or kicked hard objects. After mediation by industry and Commerce Department staff, the merchants promised to maintain the vamp free of charge for a week, and the consumers expressed satisfaction with the conciliation results. In this regard, the commerce and industry department reminds consumers that in the future, they should try to choose large shopping malls or counters, buy shoes with high brand awareness, and keep shopping tickets at the same time.

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