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Online Consumer Disputes Rose By 8 As A Result Of Internet Rights Protection.

2011/4/27 10:24:00 56

Network Rights Protection Industry And Commerce Bureau Consumer Disputes

Business sector issued a quarter of online consumer warning

Yesterday, the Guangzhou city commerce and Industry Bureau issued the first quarter Internet consumer warning, the first quarter of this year, a total of processing.

Online consumer disputes

292 cases, 47 thousand and 800 yuan for consumers to recover the economic losses, the number of cases increased by 87.2% compared with the same period last year, the situation of network rights protection is increasingly grim.

In February this year, Guangzhou City

Industrial and Commercial Bureau

After receiving a complaint from a teacher in Guangxi, he said that he bought a number of famous brand tennis racket at a Taobao shop. After receiving the goods, he found that the racquets were fake and inferior products. He demanded to return the goods, and failed to coordinate many times.

The relevant person in charge of the Municipal Bureau of industry and Commerce reminds that consumers should pay attention to the following points when buying famous brand products online: first, they should not be cheap, pay attention to find out the true identity of the online operators; two, check the paction records of the online stores through the network trading platform; three, confirm whether the network businesses have the trademark authorization to operate the well-known brand clothing, try to avoid buying the infringing goods and protect the intellectual property rights; four, try to make payment through the three party payment platform like Alipay, and exercise the right to return or exchange goods when they encounter quality problems.

City Commerce and Industry Bureau also announced the first quarter of this year to deal with

Consumer Complain

In the process of reporting, the website suspected of illegal operation is unknown or unknown.