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Netizens Report: TV Shopping Brings A Series Of Scams.

2011/1/8 11:20:00 170

TV Shopping Is Deceived And Fooled By Consumption.

In January 7th, the official consumer complaints official micro-blog, jointly launched by Tencent and China's consumer newspaper, attracted a large number of consumers to reflect their own 315.

Consumption encounter

Among them

TV Shopping

Being cheated repeatedly is one of the problems that consumers are more focused on.


Mr. Yuan, a netizen, is deeply hurt by TV shopping. He wrote a long letter to 315 consumer complaints official micro-blog about his TV shopping.

Deceive and deceive

Detailed experience: two times before and after being cheats, and constantly receive fraud phone.

In his letter, Mr. Yuan appealed to consumers to keep their eyes open and not to go shopping on TV.


 

Following is a letter from Mr. Yuan:


I am an ordinary populace in Linwu County, Chenzhou City, Hunan province. Recently, people used TV shopping to deceive everywhere. I was deeply hurt by it. In order to make the deceived people in the world, let more people shine their eyes and be vigilant to avoid being fooled. In order to strengthen the management of relevant departments, we should effectively prevent this illegal act and make the society more harmonious and stable.

This is reflected in the Chinese consumers' report.


At 11:50 noon on August 20, 2009, 1 TV stations in China were playing TV commercials on portable computers.

My dad said he saw it yesterday, and what he said on TV might be good.

After 5 minutes of advertising, I dialed the hotline on the screen, and the nightmare experience began.


The phone did not pick up immediately. After a while, a miss who claimed to be Shanghai QVC Company, called Shi Yun, called me back. She said her job number was 2652. She needed to call 4008883900 to find her, and ordered a portable computer for me. The goods were up to 799 yuan plus 39 yuan to 838 yuan, which was delivered in the form of China Post Express EMS collection.


On the afternoon of August 28, 2009, we received a call from our local EMS. My goods arrived.

I took the money and rushed to the post office to pay 838 yuan to check the package. The time of collection was August 25th. The sending office was: Kunshan EC9041, the detailed address is 318 Hexing Road, Kunshan, Jiangsu, the contact telephone 0512-57928197, the item bar is three color pen electricity (silver), and the sales company has only one customer service telephone: 4006715676.

When I opened the parcel at the post office, I opened it and took it home.


When I got home, I used a portable computer. The screen was only 7 inches, and the software was not working at all. The input method consisted of two kinds of spelling and two English. Homophone could not be displayed more difficult to switch, and it was not accurate and fast to input Chinese characters. After playing the software, a song must be re selected to play another one, instead of playing it in sequence or other way of playing. After inserting the LAN line, it entered the website only half a day ago, and wanted to click into the sub web page, which could not be done at all. Loading an input method of the best five pens could not be loaded at all.

I was hodgled, and the TV shopping ads on the 1 Education Station in China exaggerated that this computer has powerful word processing function, powerful video playing function, and the function of accessing the Internet anytime and anywhere.

How did you check the computer? Did you think about the TV audience in the country?


I asked for a refund, but I was rejected.


A closer look at the portable computer shows that there is no certification mark, qualified mark, name and address of the manufacturer, but there is only one foreign letter pattern that can not be identified on the front side of the fuselage. Only a commodity name is found on the back: portable computer, customer service hotline 400-671-5676.


On the side of the box, the name and customer service hotline were printed on the box.


Implementation criteria: Q/JST001-2009


Company name: Shenzhen Shang Tong Tong Digital Technology Co., Ltd.


Company address: Shenzhen Guangming New District Office, binyan new village two district 60 five buildings 501


Item No.: KS-UMD070VA


Why does this company not print the executive standard, company name, company address and product model on the fuselage? I think this is probably a company without children. This should be a typical three no products! Fake and inferior commodities! How can such products flow into the hands of consumers? How do the departments concerned check it? I don't know.


At noon on October 18, 2009, a hotline calling myself "shopping in China" broke into my cell phone. The number was 010-87981506, and the salesgirl said, did he buy a portable computer? This computer is not easy to use. Our company will replace it with a 14 inch HP laptop, and it needs to make a difference of 1680 yuan.


Subsequently, a mobile phone with a number of 13466600963 sent me the laptop model: HP CQ40-519TX.


I want to claim that the QVC Company in Shanghai has shipped goods in Kunshan, Jiangsu, and now I am going to Beijing. Is it cheating again? Because of my doubts, I am not fooled.


At noon on July 3, 2010, a telephone number of 010-87981506 entered my cell phone. A young lady said, sir, he bought a portable computer. Is that right? This computer is not easy to use. Our company is very sorry. For the sake of company reputation, we are now replacing it with a 12 inch Lenovo notebook computer.

Our company only charges the cost price, big brother, you only need to make up the difference of 1380 yuan on the market, the market price can be more than 4 thousand yuan!


I do not know whether the hot line lady is sweet and superstitious, or still covet cheap.

After a while, a phone with a phone number of 13164266039 sent me a text message: "Hello! I am just calling you to change the computer. My name is Liu Xiaohui. The after sale phone call is 010-87981506. You exchange 1380 yuan for the Lenovo 12 inch ultra thin business notebook, which is delivered in about seven days. Please keep the mobile phone unblocked. I hope this treatment can satisfy you.


When I replied, I immediately received this reply, which I called Liu Xiaohui, "many of the customers have changed, and they are very satisfied."


At noon on July 7th, Liu Xiaohui called and asked, "brother, have you received it? There are several people on your side who have called me to tell me that they have received it. Please keep the mobile phone open."


Every day, Liu Xiaohui would make a phone call to inquire about it, which made me mistakenly believe that the company's change was very fast, and sincerely served the customers. Many people were changing computers so that they relaxed their vigilance.


On the afternoon of July 9th, I received a notice from my courier. My computer arrived.

I took the money and paid 1380 yuan without hesitation.

When the staff opened the outer packaging of the "Shijiazhuang" express delivery office, I suddenly became muddled. My hair was dizzy, my feet were weak and my heart ached badly.

Inside the package is another identical portable computer. This computer was returned by someone else and repackaged to me. Oh, my God! I was taken in again! {page_break}


The sending and receiving Bureau for my package is: Shijiazhuang Post Express Bureau. The detailed address is: No. 116 Huilong Road, Shijiazhuang, Hebei, Tel: 0311-87058552.


Time of collection: July 4, 2010


Sales company: EC9026-7321 Jing Hong


Customer service telephone: 010-86236725


The inner packing is returned by others, and the time of delivery is May 31, 2010.


The recipient of the return is Chen Gang, six, Fangzhuang, Fangzhuang, Fengtai District, Beijing - the telephone number is 010-85928927, mobile phone 13164266093.


I immediately called the Liu Xiaohui 13164266093 (the number of the recipients who contacted me), and she said, "brother, I'll check it for you immediately, and reply you within 5 minutes."


In less than 5 minutes, a man replied to my phone with 010-85928927 (also the number of return recipients contacted): our company has recently hired several internship students, and has no experience in sending the wrong goods. The company will deliver the goods to you within three days. Please wait patiently.


After that, Liu Xiaohui also called me to apologize, and told me to wait patiently. Next Monday (July 12th), we could receive the goods. We have already sent the goods to you by air. I can not help but wait for three days to make a miracle.


By the afternoon of Monday (July 12th), there was no stock. I called to ask Liu Xiaohui. She said it would be Tuesday; when Tuesday wasn't available, I called to ask Liu Xiaohui, and she said, check it for me.

After that, Liu Xiaohui called back and said that the goods had arrived at your local office, and the post office had to register. Before I could tell you, I asked your elder brother to wait patiently.

I waited patiently for a day. At noon on Wednesday (July 14th), I called Liu Xiaohui again. No one answered. A man said he was off duty. You can call again tomorrow.


On the second day (Thursday, July 15th), the promise of re delivery has been seven days. I have called Liu Xiaohui's cell phone for many times. It has never been answered. A man told me in a very tough tone with 010-85928927 phone that the company was out of stock, but with 14 inches of Lenovo laptop, you need to remit 380 yuan to his designated account. If you want 12 inches, you will have to wait until August 15th a month later.


Do I have to remit money? Will they really deliver the goods in a month? This is just an excuse. I am completely sober. I was cheated! So I called the consumer in Yibin, Sichuan, asking the matter. He just returned the goods and didn't receive any refund at all. He was also a cheated fool. How many people have been cheated in the country?

In "Baidu" input "portable computer" and "Shang Tong Tong" search, we found that many people were fooled.

Big country, can we allow these swindlers to go free?


I remind consumers that 1, do not believe in TV shopping ads; 2, do not covet cheap; 3,


Shopping is best to check physical objects before buying.


At the same time, I would like to make recommendations to the relevant departments of the state. 1, the broadcasting and television departments must strictly control the TV shopping.


The broadcasting of advertisements should not only damage economic benefits but also benefit the broad masses of TV viewers.


2, whether the policy of collecting money by postal courier is able to tilt to the addressee, find out whether the problem will immediately freeze the money received or formulate a more effective management method, more humane, and make it difficult for fraudsters to succeed.


3, the administrative departments for Industry and commerce should strengthen the linkage of the whole country, intensify the crackdown, and severely punish the illegal activities of the "company" in the first place, the shipments in the land area and the victims throughout the country.


On August 22nd, at noon, the number of 010-87981373 was inserted into my mobile phone. A hotline calling herself Chen was asking me to change my computer and repeat it.

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