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How To Say No To Colleagues

2010/11/25 11:47:00 71

Colleague

  

Office worker

At work, there are always many demands from colleagues, clients and supervisors.

Sometimes it is due to company regulations or

Workload

It must be rejected.


No one likes to be rejected.

Therefore, don't express your position and situation eagerly and directly.

Light will affect future cooperation and get along with each other, but it makes people feel that you are not generous enough.


Reduce rejection.

Negative effects

Communication skills are needed.

More importantly, we should uphold the principle of "straighten out the right Qi" and not hurt the self-esteem of the other side.


Listen and say no.


When your colleagues or clients ask you to ask, they usually have some trouble or worry in their mind.


Listen before you refuse.

It is better to ask the other person to speak more clearly about his situation and needs before he knows how to help him.

Then you can see his difficulty. If you are in the right place, it will be so.


Listening has several meanings.

Listening can make the other person feel respected first. When you show your position of rejection, you can avoid hurting his feelings or making people feel that you are dealing with them.


If your refusal is due to heavy workload, listening allows you to clearly define whether the other person's request is not in your job, but also within the scope of your current priorities.


Even after listening to his advice, you will find that assisting him will help to enhance important abilities and experiences.

At this time, taking into account the current working principle, sacrificing a little leisure time to help each other is absolutely helpful to their career.


Euphemistic refusal


Another advantage of listening is that although you refuse him, you can recommend appropriate support for his situation.

If you can make effective suggestions or alternatives, the other side will be grateful to you.

Even finding more appropriate support under your guidance has achieved half the effort.


When you start to say no, your attitude must be gentle and firm.

It's just like pills, coated with sugar coated pills, which makes it easier for people to enter.

Similarly, euphemistic refusal is also easier to accept than to say "no" directly.


For example, when the request of the other party is not in accordance with the provisions of the company or department, it expresses its authority in a euphemistic manner.

On the premise that his work is already full and unable to help, let him know the priority of his job. If he delays his work, he will have an impact on the company and himself.


If the other person shows anger or threat because of your refusal, he doesn't need to respond immediately and use empathy to ease his dissatisfaction and frustration.


More care and flexibility


In addition to giving alternative suggestions, we should take the initiative to care for each other.


Sometimes refusal is a long process, and the other party will make the same request at irregular intervals.

If we can turn passively to care for each other and let the other person know their own difficulties and positions, we can reduce the embarrassment and impact of rejection.

When both sides of the situation have improved, it is possible to meet the requirements of the other party.


This initiative is more important for business people, such as the insurers who are unable to cooperate with customers.


In the process of rejection above, besides skill, we need more patience and care from the heart.

If it's just perfunctory, the other party can actually see it.

Sometimes it makes people feel that you are not a sincere person, and are more harmful to interpersonal relationships.

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